Process Mapping and Service Redesign

- Workshop duration:
Full day - theory, practical working examples


- This workshop is suitable for NHS managers and healthcare professionals involved in delivering all or a part of the care to patients accessing a specific service (e.g. Diabetes, COPD, Dermatology, Mental Health services etc).


- Delegates will construct a new pathway that maps a patient journey through the healthcare system from diagnosis to treatment that is more sympathetic to the patients needs and/or more efficient and/or more cost effective than the current system. Delegates will do this by understanding the current pathway, identifying the shortfalls, blockages and duplications, breaking the system down and rebuilding it in a way that provides an improved service.


- Attendance will benefit the NHS as new systems and processes will be designed that drive more effective delivery of patient care.
 

Should you require any further information, please contact Pfizer on 01304 616161