Company Culture

Pfizer’s company culture is informed by our purpose to achieve humanity’s quest for longer, healthier, happier lives, our mission to become the world’s most valued company, and our values of Integrity, Leadership, Innovation, Performance, Teamwork, Customer Focus, Respect for People and Community. Underpinning our culture are our Leader Behaviours, a set of attitudes that embody successful leaders. The substance and spirit of Leader Behaviours apply to everyone and are integrated into the way we work.

Our colleagues thrive in a wide variety of communities and work environments, each with its own appeal. There is the energy and dynamism of our Surrey based headquarters, from which our sales and marketing professionals operate with a built-in advantage thanks to our superior products and pharmaceutical knowledge. Then there is our research facility in Sandwich, Kent, which engenders a scientific / manufacturing focus with a relaxed atmosphere where Pfizer researchers are free to pursue cutting-edge science. Our state-of-the-art technology ensures Pfizer Global Manufacturing colleagues are proud to supply high quality products.

Our award-winning workplaces are also designed with employees in mind.

From flexible hours to health and fitness centres, and sports and recreational opportunities, we strive to meet employees' needs for a balanced life through our facilities, services and working hours.

Diversity of people, diversity of thought

Pfizer is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, colour, religion, sex, sexual preference, age, national origin, ethnicity or disability.


As a learning organisation continuously seeking to attain and maintain the competitive edge through innovation, we also place extremely high value on diversity of thought. As such, we employ and develop the highest-calibre individuals, differing from one another culturally, intellectually and experientially, as well as by race, gender and other factors.


Pfizer’s Values:


Integrity:


Our conduct as a company, and as individuals within it, always reflects the highest standards of integrity. We demonstrate open, honest and ethical behaviour in all our dealings: with our colleagues, customers, clients, suppliers, partners, the public, governments – and our new employees.


Innovation:


Innovation is the key to improving health. The quest for innovative solutions therefore invigorates all our core businesses. We embrace creativity and consistently pursue new opportunities. Our aim is to attract and develop talented people who will help us push the boundaries of modern medicine to discover the medicines of tomorrow.


Respect for People:


Our people are the cornerstone of our success and every member of the team is treated with respect and dignity. We come from many different countries and cultures, speak many languages and have many different ideas – every one of which is listened to. Our diversity is a source of strength.

Customer Focus:


We are deeply committed to meeting the needs of our customers and constantly focus on customer satisfaction. We recognise that we can prosper only if we anticipate and meet customer needs, respond quickly to changing conditions and fulfill expectations better than our competitors.


Teamwork:


We know that to be a successful company we must work together, transcending organisational and geographic boundaries. Teamwork improves the quality of decisions and sustains a spirit of excitement, fulfillment, pride and passion for our business.


Leadership:


Our leaders impart clarity of purpose, a shared sense of goals and a joint commitment to excellence. They empower those around them by sharing knowledge, utilising the particular talents of every individual, sharing ideas, providing support, and ensuring that the best practices prevail throughout Pfizer.


Performance:


We strive for continuous improvement in our performance. When we commit to doing something, we do it in the best, most complete, most efficient and most timely way. Then we think of ways to do it better next time.


Community:


Pfizer plays an active role in making every country and community in which we operate a better place to live and work. The ongoing vitality of local communities has a direct impact on the long-term health of our business.


Pfizer’s Leader Behaviours:

Sustain focus on performance:

In order to perform well, evaluation and prioritisation of tasks is essential. High priority jobs are, of course, carried out first and if a task adds little or no value to the achievement of objectives, it should be considered whether to do it at all.

Create an inclusive environment:

Individuals should have the confidence to express themselves freely. Integrating new team members, sharing relevant information, achieving objectives without excluding others and involving colleagues in decision-making are fundamental to this.

Encourage open discussion and debate:

Leaders listen actively, encourage contribution, accept criticism, skillfully manage meetings and discussions and communicate effectively.

Manage change:

Events happen and things change. The key is to manage that change properly. When a decision has been taken to make a change, it is communicated effectively so that everyone can embrace it.

Develop people:

We encourage everyone to take a genuine interest in the personal development of others as well as themselves. Timely formal and informal feedback – given and received – is our route to identifying development and learning opportunities.

Align across Pfizer:

Any initiatives we introduce comply with our standard business processes and systems. This means that best practice and successful ideas can be easily transferred and implemented throughout the company.